Raise Your Visibility & Value: When Doing Your Job Well Isn’t Enough

In today’s “get-it-done-yesterday” business environments, the frequency and pace of change is accelerating, tenure is shorter, and relationships are shallower. Herminia Ibarra, the Cora Chaired Professor of Leadership and Professor of Organizational Behavior at INSEAD, reflected on this topic in a recent Wall Street Journal article. “With competition fierce and the business climate changing rapidly, companies are telling their leaders that it’s no longer enough to deliver results in their individual departments, or over the short term.” Doing your job well, which often results in an “exceeds expectations” rating on your annual performance appraisal, is no longer enough. You must do more than just do your job well.
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Raise Your Visibility & Value: Know the Difference Between a Spike and a Pattern

After working in large corporations for twenty years and providing leadership coaching for ten years, I have come to a conclusion that virtually every organizational leader needs coaching at some point in his/her career.

This is not speculation – this is evidence that I have accumulated through my own experiences and the experiences of my clients. Whether my client is new or experiencing a change to his/her role, building a new relationship with his/her boss, or struggling is his/her role, all of them need a coach.
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Raise Your Visibility & Value: Do You Have a Reputation for Having a Negative Attitude?

Do your colleagues perceive you as having a negative attitude? Here are a few suggestions to help manage that reputation:

  • Partner with your manager on ways in which you can improve your attitude at work. A perception of having a negative attitude at work is not a good foundation upon which to build your visibility.
  • Work with a career coach who can help you explore the origination of your negative attitude and create strategies to improve your attitude.
  • Read a book (e.g., Success through a Positive Mental Attitude by Napoleon Hill) or an article on improving a negative attitude.
  • Take some “you” time to think about how you can improve your attitude. Sometimes a break from work can help improve a negative attitude or the perception of one.

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Ed’s new book, Raise Your Visibility & Value: Uncover the Lost Art of Connecting on the Job is now available on Amazon and Barnes & Noble. Please check it out and share the word!

Raise Your Visibility & Value: Don’t Have a Positive Reputation in Your Organization?

In continuing to look at some suggestions for overcoming hurdles people face when managing their reputations:

HURDLE:

I do not think I have a positive reputation in my organization.

SUGGESTIONS:

  • Partner with your manager or your Human Resources business partner on ways in which you can improve your reputation at work.
  • Read a book (e.g., How to Build Your Reputation by Rob Brown) or an article about reputation management.
  • Identify a colleague whom you believe does have a positive reputation. Schedule a time with her to talk about your efforts to improve your reputation and ideas she may have on how to do so.
  • Craft a new reputation statement and begin to focus on your attitude, behaviors, and production. It is never too late to build a good reputation.

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Ed’s new book, Raise Your Visibility & Value: Uncover the Lost Art of Connecting on the Job is now available on Amazon and Barnes & Noble. Please check it out and share the word!

Raise Your Visibility & Value: Managing Your Reputation with Your Confidential “Inner Circle”

Over the next few weeks, we’ll offer some helpful suggestions for overcoming typical hurdles people face when managing their reputations in their organization and industry.

HURDLE:

I do not demonstrate a positive attitude with my confidential “inner circle” (work friends with whom I can share anything).

SUGGESTIONS:

  • Read a book (e.g. Norman Vincent Peale’s The Power of Positive Thinking) or an article about building and illustrating a positive attitude. From your reading, identify two or three activities you can do to make progress in building a more positive attitude.
  • Ask for feedback from one or more trusted colleagues on your attitude at work. Give your colleagues permission to be candid in the spirit of helping you become more effective.
  • Observe your behavior during your next interaction with your “inner-circle.” Refrain from comments which could be perceived as negative.
  • Create a goal to focus only on the positive when you are with your “inner-circle.” Watch for how much positive conversation is occurring and remember how easy it is to get “sucked-in” to negative conversations.

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Ed’s new book, Raise Your Visibility & Value: Uncover the Lost Art of Connecting on the Job is now available on Amazon and Barnes & Noble. Please check it out and share the word!

Raise Your Visibility & Value: Leaders Need to Show Empathy

Leaders today need to show more empathy to their colleagues. When you demonstrate empathy, your ideas are more likely to be listened to and respected.

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Ed’s new book, Raise Your Visibility & Value: Uncover the Lost Art of Connecting on the Job is now available on Amazon and Barnes & Noble. Please check it out and share the word!

Raise Your Visibility & Value: Balancing Production Quantity and Quality

Doing what you do with a high degree of quantity and quality is an important part of a good reputation. Quantity and quality are similar to what you say and do in that quantity and quality need to be in balance. When quantity and quality are not in balance, the impact to your reputation is not positive, as described below:

  • Low Quantity + Low Quality. Face it! If you produce a low quantity of work and the work you do produce is low quality, your days are numbered. Even the best attitude and behavior will not offset low quantity and poor quality. Your hopes of being chosen as Employee of the Quarter are slim.
  • Low Quantity + High Quality. Good news! The work you are producing is of high quality. The bad news is that there is too little of it. It helps that you have a good attitude and that you demonstrate good behavior, yet this will only take you so far. If you could just grow your volume of work without diminishing quality, your dream of being chosen as Employee of the Quarter could become a reality.
  • High Quantity + Low Quality. Congratulations! You have a great reputation as a work horse. You produce more work than all of your colleagues combined. Unfortunately, the quality of your work is so low it seems more like you are horsing around. Your hopes of being chosen as Employer of the Quarter will be met – just at another company.
  • High Quantity + High Quality. Eureka! You are meeting or exceeding the expectations of those for whom you are producing work. Your quantity is where it should be and your work is of high quality. Your reputation in respect to the work that you produce is also high. The Employee of the Quarter plaque has already been engraved!

One thing about quality – it is in the eye of the beholder. In order to influence the “beholder,” there are some key behaviors that help ensure you distinguish yourself among your colleagues. Most of your colleagues would consider that quality exists when work is done with the highest degree of excellence. Consider the following behaviors to help you achieve a high degree of excellence:

  • Set expectations. Be clear about the work that will be completed, how the work will be completed, and when the work will be completed.
  • Be timely. Complete your work consistent with the expectations that have been set as to when the work would be complete.
  • Communicate changes proactively. Update stakeholders as quickly as possible, when you identify a change in the expectations you have previously communicated.
  • Reset expectations. If changes arise that impact your ability to meet the expectations you have previously communicated, reset the expectations.

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Ed’s new book, Raise Your Visibility & Value: Uncover the Lost Art of Connecting on the Job is now available on Amazon and Barnes & Noble. Please check it out and share the word!

Raise Your Visibility & Value: How Behavior Influences Your Reputation

If attitude reflects the intangible choices that you make regarding people and situations, behavior reflects the tangible choices you make which influence your reputation.

Behavior is easier to define than attitude, as we can see behavior more readily. While you can see some aspects of attitude (i.e., a smile on an optimistic colleague or a look of exasperation by a negative co-worker), behavior is where the “rubber hits the road.”

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Raise Your Visibility & Value: What Influences a Reputation?

Your reputation is built on a never ending series of choices that you make, every minute of every day. And in today’s transparent and frenetic organizations, your choices are seen by more of your colleagues, and faster, than ever before.

Today’s ever-changing organizations demand that you be in charge of your reputation. Every Facebook post you choose to generate, sound bite you choose to create, and decision you choose to make will potentially be seen or heard by thousands of colleagues in your organization and industry. Your choices are your reputation. In my work with my clients and during my career, I have observed that reputations are influenced by four areas – articulation, attitude, behavior, and production.

More about each influence coming soon.