Attitude reflects the intangible choices that you make regarding people and situations. Behavior reflects the tangible choices you make which influence your reputation.
Behavior is easier to define than attitude, since we’re able to see behavior more readily. While you can see some aspects of attitude (i.e., a smile on an optimistic colleague), behavior is where the “rubber hits the road.”
If attitude reflects the intangible choices that you make regarding people and situations, behavior reflects the tangible choices you make which influence your reputation.
Behavior is easier to define than attitude, as we can see behavior more readily. While you can see some aspects of attitude (i.e., a smile on an optimistic colleague or a look of exasperation by a negative co-worker), behavior is where the “rubber hits the road.”