by Ed Evarts | Mar 10, 2016 | Interacting, Visibility and Value
What is an office hermit? These are the colleagues who, hidden within the confines of their offices or workstations, click away on their computer keyboards, mumble their way through conference calls behind closed doors, and slip in and out of their offices and...
by Ed Evarts | Mar 1, 2016 | Responsiveness, Visibility and Value
What is the responsiveness hurdle #3? I do not feel I have time to get back to everyone. What can you do? – Schedule some daily time on your calendar dedicated to returning phone calls and email. – Ask your colleagues by when they needs an answer. Often...
by Ed Evarts | Feb 23, 2016 | Responsiveness, Visibility and Value
What is the responsiveness hurdle #2? I do not provide colleagues an update when my efforts to respond to them is taking longer than expected. What can you do? – Call your colleagues as soon as possible to discuss a new deadline. – Leave your colleagues a...
by Ed Evarts | Feb 16, 2016 | Responsiveness, Visibility and Value
What is the responsiveness hurdle #1? I do not respond quickly to colleagues who outreach to me for help. What can you do? – Create a “first in, first out” log to ensure you get back to your colleagues faster and in the order of their outreaches to...
by Ed Evarts | Feb 11, 2016 | Responsiveness, Visibility and Value
Not all who are unresponsive can blame the overwhelming amount of incoming emails and phone calls as the cause of their behavior. Many of us tend to assume that other people’s low responsiveness is due to workload when, in reality, they may not possess a natural...
by Ed Evarts | Feb 2, 2016 | Responsiveness, Visibility and Value
At some point, you will either have the answer your colleagues need or realize that you do not. If you have the answer they need – great! However, once you know that you are unable to help, let your colleagues know as soon as possible so they can go elsewhere. Avoid...
