Enhancing Your Degree of Responsiveness – Acknowledge Receipt of Emails and Phone Messages

There is a big difference between acknowledging an outreach and providing an answer to the outreach. You may not have the answer or you may not have the time to provide the answer at that moment. Regardless of the situation and in order to help your colleagues make progress, you do need to acknowledge your colleagues. By acknowledging receipt of an email or a phone message, you will benefit in the following ways:

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Enhancing Your Degree of Responsiveness – Set Expectations

Although you cannot control the number of inbound outreaches to you, you can set expectations regarding how your colleagues will hear back from you. Expectations are the boundaries you create which reflect your unique style, calendar and workload. Here are some ways to set expectations/boundaries with your colleagues:

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