Enhancing Your Degree of Responsiveness – Update Appropriately

Once you have quickly acknowledged your colleagues’ outreach, you need to keep them updated on the status of their outreach. You may not have started working on it yet or you have been working on it and you don’t have a response yet. By keeping your colleagues updated, you will benefit in the following ways:

You continue to manage expectations that reflect your calendar and workload.
You continue to reduce some of the frustration that your colleagues may experience as time passes without a next step or conclusion.
You provide your colleagues the information and opportunity to change how they are working to satisfy their outreach. For example, your colleagues may decide to speak to someone else to get a resolution.

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Ed Evarts is the founder and president of Excellius Leadership Development, an organization focused on coaching mid- to senior- level leaders and their teams in business environments. With over twenty-five years of innovative leadership and management experience, Ed possesses the ability to build awareness, create action, and deliver results. Known for his business acumen, his ability to resolve complex human relations issues, and his enthusiastic, accessible and responsive style, Ed partners with managers, leaders and business teams to explore clarity and communication, and traverse conflict and change.