by Ed Evarts | Jan 3, 2019 | Responsiveness, Visibility and Value
At some point, you will either have the answer your colleagues need or realize that you do not. If you have the answer they need – great! However, once you know that you are unable to help, let your colleagues know as soon as possible so they can go elsewhere. Avoid...
by Ed Evarts | Dec 13, 2018 | Responsiveness, Visibility and Value
You may feel that you should not respond to colleagues until you have the answer to their questions or requests. You may assume that others know you are working on their problem and you don’t feel a need to keep them updated. You may rationalize that you are too busy...
by Ed Evarts | Nov 13, 2018 | Accessibility, Visibility and Value
Accessibility does not mean you are available 24/7/52. We all have limits on the degree to which we can be reached by co-workers, and you should feel comfortable enforcing and expecting others to honor these limits. Can you be so successful modeling accessible...
by Ed Evarts | Nov 8, 2018 | Accessibility, Visibility and Value
It is not enough that you are highly accessible to your colleagues; your colleagues must also benefit from the interaction. After all, what is the point of being highly accessible if the interaction does not benefit your colleagues? Low Access + Low Benefit. Due to...
by Ed Evarts | Nov 1, 2018 | Accessibility, Visibility and Value
Visibility is also comprised of “reputation” which is the intangible ways that individuals connect with you. Do you create a welcoming atmosphere that reflects your desire to be accessible? When your colleagues come to see you, is your behavior creating or hindering...