by Ed Evarts | Jan 3, 2019 | Responsiveness, Visibility and Value
At some point, you will either have the answer your colleagues need or realize that you do not. If you have the answer they need – great! However, once you know that you are unable to help, let your colleagues know as soon as possible so they can go elsewhere. Avoid...
by Ed Evarts | Dec 27, 2018 | Responsiveness, Visibility and Value
Once you have quickly acknowledged your colleagues’ outreach, you need to keep them updated on the status of their outreach. You may not have started working on it yet or you have been working on it and you don’t have a response yet. By keeping your colleagues...
by Ed Evarts | Dec 20, 2018 | Responsiveness, Visibility and Value
There is a big difference between acknowledging an outreach and providing an answer to the outreach. You may not have the answer or you may not have the time to provide the answer at that moment. Regardless of the situation and in order to help your colleagues make...
by Ed Evarts | Dec 13, 2018 | Responsiveness, Visibility and Value
You may feel that you should not respond to colleagues until you have the answer to their questions or requests. You may assume that others know you are working on their problem and you don’t feel a need to keep them updated. You may rationalize that you are too busy...
by Ed Evarts | Nov 27, 2018 | Responsiveness, Visibility and Value
Today, colleagues and information can reach you at any time of the day, in an endless number of ways, in milliseconds. It is estimated that over 6 billion mobile phone calls are made per day in the United States. Smartphones have created a world of socially acceptable...