by Ed Evarts | Jan 27, 2016 | Responsiveness, Visibility and Value
Once you have set expectations and quickly acknowledged your colleagues outreach, you need to keep your colleagues updated on the status of their outreach. You may not have started working on it yet, or you just started working on it and you aren’t ready to...
by Ed Evarts | Jan 19, 2016 | Responsiveness, Visibility and Value
There is a big difference between acknowledging an outreach and providing an answer to the outreach. You may not have the answer or you may not have the time to provide the answer at that moment. Regardless of the situation and in order to help your colleagues make...
by Ed Evarts | Jan 12, 2016 | Responsiveness, Visibility and Value
Although you cannot control the number of inbound outreaches to you, you can set expectations regarding how your colleagues will hear back from you. Expectations are the boundaries you create which reflect your unique style, calendar and workload. Here are some ways...
by Ed Evarts | Jan 7, 2016 | Responsiveness, Visibility and Value
You may feel that you should not respond to colleagues until you have the answer to their questions or requests. You may assume that others know you are working on their problem and you don’t feel a need to keep them updated. You may rationalize that you are so busy,...