Visibility Accelerator #3 - Be Responsive

Visibility Accelerator #3 – Be Responsive

Today, colleagues and information can reach you at any time of the day, in an endless number of ways, in milliseconds. It is estimated that over 6 billion mobile phone calls are made per day in the United States. Smartphones have created a world of socially acceptable stalking. You can be found at anytime and anywhere.

This ability to connect to you frequently and instantly highlights an interesting human behavior. The speed in which a colleague reaches you creates an identical expectation as to how long it will take you to respond. Similar to a fast-paced ping pong game, your colleagues expect a response as quickly as they got the ball to your side of the table.

“Responsiveness is the degree to which you get back to colleagues and foster progress.”

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A Caveat Emptor on Being Accessible

A Caveat Emptor on Being Accessible

Accessibility does not mean you are available 24/7/52. We all have limits on the degree to which we can be reached by co-workers, and you should feel comfortable enforcing and expecting others to honor these limits.

Can you be so successful modeling accessible behavior that too many colleagues want a moment of your time and you find that you have no time for yourself? Is this an example of “too much of a good thing”? We all know that sunlight is a good thing, yet too much can cause skin cancer. We know that the human body needs sugar to survive, and yet too much may cause diabetes. If you are wildly successful at being accessible, you may find your calendar and productivity under attack.

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The Relationship Between Accessibility and the Benefits Your Colleagues Receive

The Relationship Between Accessibility and the Benefits Your Colleagues Receive

It is not enough that you are highly accessible to your colleagues; your colleagues must also benefit from the interaction. After all, what is the point of being highly accessible if the interaction does not benefit your colleagues?

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Intangible Accessibility - How Welcoming Are You to Your Colleagues?

Intangible Accessibility – How Welcoming Are You to Your Colleagues?

Visibility is also comprised of “reputation” which is the intangible ways that individuals connect with you. Do you create a welcoming atmosphere that reflects your desire to be accessible? When your colleagues come to see you, is your behavior creating or hindering access? Here are some ways to create a welcoming atmosphere that inspires access:

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Visibility Accelerator #2 – Be Accessible

Visibility Accelerator #2 – Be Accessible

To stay ahead of an unending volume of work, sometimes people hide in their offices. They may spend the day dodging colleagues, letting the phone go unanswered, and surfing their inbox to select which emails are the most urgent. Their colleagues likely feel frustrated that they cannot get their attention; and on those rare occasions when they do, they feel rushed. If those people are inaccessible to colleagues who need their help and attention, they may slowly lose contact with individuals who are important to their careers.

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